Q: Why choose this interactive toy ball?
A: We are professional in pet products, providing reliable quality and factory-direct pricing to ensure a win-win cooperation.
Q: What is the Minimum Order Quantity (MOQ)?
A: Usually our MOQ is 100 pcs per item, but we also accept lower quantities for initial trials.
Q: Can I get samples before placing a bulk order?
A: Yes, samples are available. The sample charge is refundable once the order quantity reaches a certain amount.
Q: How long is the production lead time?
A: For stocked products, it takes 1-3 days. Customized designs typically take 14-25 days depending on the complexity.
Q: What are the available payment methods?
A: We accept T/T (30% deposit), PayPal, and West Union. Balance is due after the order is finished.
Q: How is the shipping cost calculated?
A: It depends on size and quantity. We offer shipping via courier (FedEx, DHL, UPS) for small items and sea or train freight for large orders.